Note: KnowlEDGE is the feature that helps you answer questions in bulk, or as some say, automatically.Read more about KnowlEDGE here.
KnowlEDGE and the effect on statuses: NS: Not Started, IP: In-Progress (Save Draft), PA: Pending Approval, R: Rejected, A: Approved.
NS: Once KnowlEDGE has been used it will take this Question to a PA or A state;
IP: Will append any used EDGE items onto the end of prior text based response;
PA: Once a Writer has Save & Completed the response and it not assigned as the Approver, Approvers do not have the ability to Append/Use EDGE items in this instance;
R: Will be re-entered into the KnowlEDGE pool and the use of EDGE items will append onto the end of prior text based responses,
A: Once here... you're good with the Question/Response unless for some reason you need to go backwards and Reject it, to edit it...