How do I filter and search by tag in the knowledge library?

Use the filter action panel and search to swiftly locate content in your account. 

In the filter action panel under ☑ Tags, you have four advanced options for AND, OR, NOT, & NO TAGS
  • AND = This option allows you to filter by multiple tags assigned, thus narrowing your results.

    Example: Apply a tag filter for Client Success AND Support

  • OR = This option allows you to filter for Knowledge Base entries that have different tags assigned, thus broadening your results. 

    Example: Apply a tag filter for Support OR Vendor

  • NOT = This option allows you to filter out entries that omit a specified tag.

    Example: Apply a tag filter to show all records that are NOT Vendor, North America, or Support

  • NO TAGS = This option allows you to filter for by those that do not have any tags assigned

For more information on how to best utilize your tags and how to manage your knowledge library, check out these Help Articles:

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