We've been invited to a Profile or RFP. Where is my invitation email?

If you received an invitation to participate in an RFP, that invitation should be delivered to your inbox. Once you click on the live link in your email, you should be prompted to log in, and then be taken to your Home Page. 

If for some reason you do not receive your email, always check your SPAM folder. If you cannot find the original email, just log into RFP360. You'll see the invitation along a blue header bar on your Home page. You can also find your invitations along the left-hand side of the application.  

The Invitation itself, however, is just the beginning.  You must actually Accept the Invitation next. 

**Important Note ** Once you click on your Profile or RFP Invitation, you'll be taken to another page with a description of the project and an orange View Questionnaire button off to the right.  In order to "Accept" the RFP or Profile to work on with your team, you must click that button to instantly add it in your account.  


  1. How do I get started?
  2. What browsers can I use for RFP360?
  3. How do I log in to RFP360?
  4. We've been invited to a Profile or RFP. Where is my invitation email?
  5. Why am I not getting emails from RFP360?
  6. What if I get locked out of my account?
  7. How do I unlock locked out users as an Administrator?
  8. How do I update password rules for users?
  9. How do I reset my password?
  10. What are some basics about the Home page I should know as I get started?
  11. Is there a spell check feature? What about auto-translate?
  12. How do I integrate RFP360 into Salesforce CRM?
  13. How do I initiate a new Proposal using my Salesforce integration?
  14. What is an account hierarchy?
  15. What are tags and why would I use them?
  16. How do I add and remove tags?
  17. How do I manage and cleanup my tags at the account level?
  18. Can I use Boolean search operators in RFP360?
  19. How do I update my credit card number?
  20. How do I change Billing plans?
  21. What is the difference between an RFP and a Proposal?
  22. How and when can I reach RFP360 Support?
  23. How do I update my email address?
  24. What can I do with the text editor?
  25. Adding images, attachments, tables & more with the new text editor
  26. How do I format text with the new text editor?
  27. Can I highlight text with colors?
  28. How do I clean up HTML formatting?
  29. Can I see my recent activity?
  30. How do I add a sub-account?
  31. Issues with saving or duplicating text in the text field?
  32. What is new for Responders in this latest release?
  33. I am a Subject Matter Expert. What do I need to do?
  34. What is my Company ID and where is it located?
  35. What account settings should I check?

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