I added a table and see in your help information that "Once you have built your table, click on the cells to add more rows or columns, create a header, merge cells, add borders and background colors, and more." But you don't provide information on how to do that. I tried to select a cell and use the popup box with formatting tools but nothing happens. Please provide specific instructions on how to do this. Thanks!1 vote
We will work on a Help article to make sure this is addressed. What you will need to do is right click on the cell in the text editor then a drop down will appear and you can add a row above or below or delete a row
When scoring, if you click in the middle of the icon for any number, it selects the lower number. You have to click to the right of center to get it to select the intended number. This wastes a lot of time. Any click in the number icon should result in that number being selected.1 vote
Hi there Jim!
Apologies on the delayed response. It seems like the Scoring buttons are working as intended. It looks that if you end up clicking in-between the scores the closer you are to either side left or right of the 50/50 split in-between.
For example between 2 & 3:
- 2.5 & lower will go to 2, and
- Higher will go to 3
Let us know if we are missing anything and please continue to let us know what we can do to improve your experience.
- JC -
When the end RFP results are downloaded and separated by vendor, it would be helpful if documents that were uploaded in the RFP were titled with the section and in order.8 votes
That’s a great idea. We do that on the ‘other side’ of the solution, so that same idea could be ported over.
When adding docs and text to the same question, if you don't add doc first, your text is wiped out. So to cheat you have to add text and fake doc to get the question answered.2 votes
Just to be clear, is this when there is a request for an attached document and there’s a comment box below that? Please let me know so we can accommodate. I think I see where you are going: Not ready to attach the doc, but I want to include a comment as we draft it.
When I am approving questions I sometimes have to delete a doc that has a. posted to the question multiple times or b. posted to the wrong question.1 vote
We researched this case and it was very puzzling but an anomaly. We’ve been trying various browser combos to recreate this and have yet to make this happen ourselves. But we are certainly watching for it.
When I'm editing responses in the Knowledge base, I don't like that it goes back to page 1 once I hit save. If I'm editing on page 30, after I save my edits, it should save and remain on the same page. It would be helpful to have a place where you can type in the page number you want to jump to. Otherwise you have to click all the way back to page 30.3 votes
I think what we could do here is ‘remember’ where you are in the list. I’ve included this in the enhancement request to the development team.
RFP's usually contain instructions on how to answer or other information relevant when answering.
I currently add a question with a dot (".") as the answer and mark it as approved immediately (I sometimes forget to set the Knowledge Base toggle to NO)
I would like to be able to add these as comments below the section title and/or as a 'question' that does not need an answer (and is not stored in the knowledge Base).11 votes
You can currently make comments at the Question level. In a future release these comments will be more noticeable, as we agree they are kind of buried.
I would like to see a way to remind users, again, that they have past due tasks.
(As far as I know, right now they only receive one message?)11 votes
When you assign a task, there is an initial notification. If the task isn’t complete the day before due, there is a reminder. We are looking into a button to send a manual reminder, so thanks for the idea.
- Don't see your idea?