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How can we improve RFP360?

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  1. Minimal formatting of the Question when responding

    It would be nice to be able to put a <return> and <bullet> and <numbered lists> in the question. We get some large questions and having it bunched up with no returns makes it very difficult to read

    17 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Add layout to questions

      We encounter a lot of questions with layout; When entered into RFP365 these are represented as one (sometimes long) string, which makes them hard to read / interpret.

      6 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Second Alert for Delinquent Responders

        I would like to see a way to remind users, again, that they have past due tasks.
        (As far as I know, right now they only receive one message?)

        11 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →

          When you assign a task, there is an initial notification. If the task isn’t complete the day before due, there is a reminder. We are looking into a button to send a manual reminder, so thanks for the idea.

        • Increase characters in timeline box.

          The timeline box needs to hold more characters. There is always a timeline section in RFP's (usually in a table format), but it doesn't ever fit.

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Expanded Reporting of Progress

            Would like to see a drill down report of the progress, for instance the ability to export or show number of questions in each category (not started, completed, in progress).
            Right now, there isn't a good way to share this information to show a manager the current status other than just %

            4 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 5 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Advanced KB Editors

                Would like a super-editor for managing KB data. Finding dupes with a high % overlap would nice. Being able to bulk manage. Self export with some easy way to find.

                14 votes
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                  1 comment  ·  Knowledge Management  ·  Flag idea as inappropriate…  ·  Admin →

                  We added a Related Questions feature to help find duplicative responses. You can find this when you click into a Knowledge content item. But we’ll keep working on a ‘report’ that would help identify these in bulk.

                • Delete an entire word without deleting the space before it.

                  When typing a response (not from the knowledge base), and I need to delete a full word, the system also deletes the space before that word. So inevitably I don't notice that until I've typed the replacement for the original word and now the two have run together. Just takes extra editing time for no apparent reason.

                  0 votes
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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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