What if my response is rejected by the issuing vendor?

If an issuing company rejects one or more of the responses that you submitted within a proposal, you will receive an email notification. To view the message, click "See the Message," or click on the blue hyperlink.

You will then be taken to the message board. Click "Reply to Trial Administrator" to respond to the message, or click on the blue hyperlink to view the rejected response. 

If you click on the blue hyperlink from the message board, or on the proposal itself, you will see the rejected response section highlighted in red. There will also be an "R" icon to the right of the question to indicate that the response has been rejected.

Click on the question(s) that have been rejected to edit your response. Clicking on the question will also open up a blue ribbon on the right-hand side of the question, which will allow you to use content from the Knowledge Base to update your response, assign writers and approvers and view the response details. 

Click on the "Details" tab to add internal comments, or ask the RFP Issuer a question/clarify information for them.

Once the response has been updated and approved, click "Save & Complete."

This will lock the question, and your response will be submitted to the RFP Issuer. You will not be able to edit the response after that point unless that issuer rejects the response again.

Once you refresh your page after submitting all revised responses, you will no longer see any sections highlighted in red. If the RFP Issuer does not reject your revised response, your work is done!

Responding: Responding to RFPs

  1. I got an email invite to participate in an RFP. Now what?
  2. How do I assign the RFP to another person?
  3. How do I find my proposals?
  4. How do I decline an RFP Invitation?
  5. How do I assign tasks to my team?
  6. How do I answer questions in my RFP?
  7. How do I submit my proposal response to the Approver?
  8. How do I check the status of my Proposal?
  9. How do I format my responses in RFP360?
  10. How do I use search results from the Knowledge Base?
  11. How should Knowledge Base responses that are list response type come into my Outline response?
  12. Where is there Artificial Intelligence (AI) in RFP360?
  13. How do Key Phrases work within my Proposal Outline?
  14. Can I view my Key Phrases for a KB item and change them?
  15. What is the difference between Question/Response tags and Question/Response Key Phrases?
  16. What are the workflow controls in a Proposal?
  17. Where is the history of my proposal drafts?
  18. How do I send a message to the RFP owner or a team member?
  19. How do I preview my Proposal?
  20. How do I submit my Proposal?
  21. How do I submit a proposal after the due date?
  22. Where is my Proposal?
  23. Where is the addendum published?
  24. Can I un-submit my Proposal?
  25. Can I copy the questionnaire (RFP, RFI, Profile)?
  26. Can I change my Point of Contact (POC)?
  27. Can I upload an Excel sheet that includes drop-down options?
  28. How do I skip an Optional Section?
  29. I need to add attachments to my responses. Where can I do that?
  30. How do I create a formatting style for a proposal export?
  31. We use our own templates. How will they work with the Styles option?
  32. What if my response is rejected by the issuing vendor?

Feedback and Knowledge Base