What does this all mean?
Find will look for the exact word case that you type in:
- If you type: "RFP365" expect only "RFP365" to be replaced while it will not find: "rfp365" or "Rfp365" It does not matter the word. If you type "David", "David" will be replaced and not "david"
- If you find "The" and replace it with "A". All of the "There" words will become "Are" because "The" is inside of the word "[The]re".
Only use Find and Replace on small amounts of Knowledge Base items by checking a few boxes to use this Bulk Action on and not selecting all that are displayed. This will keep you from having to go through a manual process of undoing any work - especially in the beginning.