The Knowledge Base in RFP360 serves as a library for writers to search and use previous responses to help cut down on rewriting existing content from scratch each and every time in a proposal.
Content is added to the Knowledge Base 4 different ways:
- Automatically Add Knowledge. New, approved responses in a proposal are automatically saved.
- Manually Add Knowledge. If only a few entries need to be included, records may be added one at a time.
- Upload using our Excel Template. Writers can import content directly into the Knowledge Base from Excel spreadsheets.
- Import your Existing Knowledge (Word). Have a Word proposal you have recently worked? Questions and responses may be mapped over from within our system.
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Manually Add Knowledge
Upload Using our Excel Template
This template is a spreadsheet with Question, Response, and optional Tag(s) as well as optional columns where other information such as Original Created date can be entered. Use the "Knowledge" page of the Excel workbook to populate data in the spreadsheet.