Opening attachments while scoring proposals

Every computer is different. Some of our users have reported an inconsistency with their ability to open attachments from respondents while during the scoring process. 

The scenario is this:
You are a scoring and you want to evaluate responses from vendors. These responses may have attachments in them. But, when you click on them nothing happens.

Sadly, we see differences just in the computers we have at our office.
  • On a Mac, it is just a simple click and the attachment opens.
  • On some PCs, a simple click will launch a warning box (picture below).
  • On some other PCs, you'll have to right-click on the link to get it to open.

Note:

If anybody can explain this, we would love to hear from you.



Feedback and Knowledge Base