menerson

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  1. 17 votes
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      2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      menerson shared this idea  · 
    • 7 votes
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        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

        This is part of our placeholder initiative, which includes user-defined fields in the Details page of a proposal. This will allow for variables to be inserted (such as client name or other variables) into placeholder ‘tokens’ identified in KB responses.

        menerson supported this idea  · 
        menerson shared this idea  · 
      • 11 votes
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          2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

          When you assign a task, there is an initial notification. If the task isn’t complete the day before due, there is a reminder. We are looking into a button to send a manual reminder, so thanks for the idea.

          menerson supported this idea  · 
        • 14 votes
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            1 comment  ·  General » Knowledge Management  ·  Flag idea as inappropriate…  ·  Admin →

            We added a Related Questions feature to help find duplicative responses. You can find this when you click into a Knowledge content item. But we’ll keep working on a ‘report’ that would help identify these in bulk.

            menerson supported this idea  · 

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